EMS - Express Mail, Parcel and Shipment Tracking

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Frequently asked questions:
What is EMS tracking number?
EMS Tracking number is alpha-numeric code starting with two letters, followed by nine digits (eight serial number digits + a check digit) and two-letters country code. For example, EE123456785GB. Checkdigit shows whether EMS tracking number contains a mistype. Code of the country indicates the origin country of the shipment.
EMS tracking site does not provide any result for my tracking number, how can I track and trace my EMS shipment?
There are several possible ways:
  1. Check EMS tracking number and correct if needed
  2. Wait few days and repeat search. Tracking information on origin country EMS site appears several days after you received tracking number. Track and trace on destination country EMS site will be available after mail/package/parcel arrived to the country.
  3. Try track and trace using both origin and destination countries EMS site.
What is the reason to track and trace using both origin and destination country EMS sites?
Origin country EMS site gives more up-to-date track and trace information on initial part of mail/package delivery, while destination country EMS site on final part. The other reason is that origin or destination country sites may not have online tracking.
Why destination country should be selected manually?
EMS tracking number contains code of origin country, but not destination country.
What can I do if destination country for mail/package/parcel is not present in the list?
If a country is not present, online tracking is not available for it. Find information about local EMS office on http://ems.coop site and contact the post office directly via e-mail or phone.
Origin country EMS site has no tracking available, how can I proceed?
Select destination country to track and trace via destination country EMS site or find information about local post office on http://ems.coop site to contact via e-mail or phone.
What does it mean 'EMS tracking number has correct format, but wrong check digit'?
EMS tracking number contains checkdigit that depends on first eight digits. If calculated checkdigit differs from checkdigit from EMS tracking number, this indicates misprint. Check tracking number and provide correct number.
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